Words and Phrases: A Dictionary of Collective Agreement Language

This is Canada's only comprehensive dictionary of collective agreement language as interpreted by labour arbitrators, organized as an easy-to-use reference tool. Words and Phrases is an essential tool in bargaining, in grievance handling, in contract language - in any situation where you need to choose your words carefully. It is alphabetically organized, and provides a reference to cases decided under actual agreements. When you need to know how labour arbitrators interpret key language from actual collective agreements, this is the guide you need!

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