Some of the questions addressed:

• What responsibilities do employers have to protect employees?
  
  
• How do you recognize and identify signs of workplace bullying and harassment? Are there preventative measures that can be taken? Workplace policies? Training?
  
  
• How should employers and unions respond to incidents of violence, harassment and threats in the workplace?
  
  
• Is zero tolerance or progressive discipline the preferred approach of arbitrators?
  
  
• What types of penalties can be imposed on perpetrators?
  
  
• Does an employer have a duty to accommodate troubled employees through referral to an Employee Assistance Program or an anger management course?
  
  
• What remedies are available to victims from human rights tribunals/arbitrators?
  
  
• What obligations do unions have in situations involving workplace violence and harassment?