Some of the questions addressed:

• What does insubordination encompass? Is it limited to refusing to follow a direct order? What about insolent, disrespectful, insulting comments towards the employer?
  
  
• Disobeying orders vs. disobeying rules: what can be grieved, and when?
  
  
• In most cases an employee must obey an order, and grieve afterward. Are there exceptions to the 'work now, grieve later' rule?
  
  
• Freedom of expression or employee disloyalty: at what point do employees cross the line? Is the line the same for an employee who is also a union officer or steward — is there more latitude?
  
  
• What does the employer need to prove to establish that an employee has been insubordinate?
  
  
• Which disciplinary responses are acceptable? What types of sanctions will an arbitrator consider as appropriate?