June 15, 2006: 12:30p.m. EDT

Playback: Monday, June 19, 3:30 - 5pm

Matt Certosimo

Employer Counsel
Borden Ladner Gervais

Anne Gregory

Union Counsel
CUPE

Some of the questions to be addressed:

• What is “psychological harassment”? Are the following included: Bullying? Foul language? Threats? Gossip? Deliberate isolation? Unfair distribution of workload? Denial of privileges?
• What distinguishes harassment from poor management? Insensitivity? Uncooperative personal relations?
• Is a single incident enough to constitute harassment? Or is repetitive behaviour an essential feature?
• How should employers respond when psychological harassment occurs? How should it affect their response if the harasser is a manager or supervisor as opposed to a fellow employee? Should zero tolerance or progressive discipline? (e.g. damages? cease-and-desist orders? training directives? physical separation of victim and harasser, etc.) be preferred?
• What responsibilities do employers have to protect employees from psychological harassment? How does one recognize and identify signs of psychological harassment in the workplace? What steps should employers take to prevent psychological harassment?
• What laws apply to control workplace harassment and penalize the perpetrators? What legal remedies are available from courts, arbitrators or tribunals? How effective is Quebec’s new legislation?
• What liability does an employer bear for psychological harassment by supervisors or co-workers? In a lawsuit over workplace harassment, what defences are available to employers?
• What are the elements of a “best practice” policy in respect of bullying and psychological harassment at the workplace?
• What obligations do unions have in situations involving workplace harassment?
  

Here's what participants said about Lancaster's previous audio conferences:

"Good value for money. We had a number of us on the call for a very low price and we did not have to travel."
— Leslie Kerr, Regional Manager, Human Resources, Ryder Logistics and Transportation

"Excellent. Provided good, useful information. The technology was great!!!"
— Colleen Ionson, Labour Relations Officer, Ontario Nurses' Association

$195, plus GST (Registrations must be paid in advance of the audio conference). Registration costs are per listening site/telephone, so you can have any number of people listening at your location for one low price. Click here for registration information.