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AUDIO
CONFERENCE
Case Study: Accommodating Workers in a Multi-Union Environment – The City of Edmonton Model
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| WHEN: |
Thursday, October 16, 2008
12:30 p.m. – 2:00 p.m. EDT
Playback: Monday, October 20, 3:30 p.m. – 5:00 p.m. EDT |
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| WHERE: |
Your
own office or boardroom |
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| MODERATORS: |
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Matthew Certosimo
Employer Counsel
Borden Ladner Gervais LLP |
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Anne Gregory
Union Counsel
Canadian Union of Public Employees |
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| SPEAKERS: |
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Michelle Hirsch
Manager of Wellness
Edmonton Police |
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Jay Spark
Principal Consultant
Spark Consulting Services |
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Audrey Tosh
Business Agent
Civic Service Union 52 |
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ISSUES:
The City of Edmonton is a multi-union environment where the City and all its unions have collaborated to develop a comprehensive approach to dealing with the duty to accommodate. During this session, representatives of the workplace parties who participated in the process which led to the introduction of the protocol, and who have responsibility for its administration, will discuss the challenges which led the parties to adopt a new approach, the process which facilitated its introduction, and some of the tools which they have introduced to streamline and improve workplace accommodation. Some of the issues to be discussed include:
- Developing the multi-union approach to accommodation: What issues led unions to participate in the process? What got them to agreement? What in the city's approach to the process permitted the unions to get involved and ultimately reach agreement?
- What were the city's interests in considering such an approach? What challenges had to be dealt with to reach agreement? What strategies were used to encourage union co-operation?
- What are the key benefits of the program which has been adopted – professionalization of the accommodation process, integration of return to work issues, agreed upon use of independent experts' opinions?
- What role did education and training play in the process of developing and introducing the program, and in maintaining it? How was support built for the process of change?
- Dispute resolution: How does the program use expedited arbitration and mediation to solve accommodation issues before they become major problems?
- What lessons can be learned from the experience at the City of Edmonton for other workplaces interested in improving their approach to accommodation issues?
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| Q
& A: |
Gather
your colleagues around a speakerphone in your own office or boardroom. Have the
opportunity to ask questions in the Question & Answer portions of the sessions.
An additional 15 minutes will be added at the end of the session for those who
wish to continue with Q & A. |
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| MATERIALS: |
Valuable,
up-to-date materials and case summaries will be available for downloading from
our website. |
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| REGISTRATION
FEE: |
$195,
plus GST (Registrations must be paid in advance of the audio conference).
Registration costs are per listening site/telephone, so you can have any number
of people listening at your location for one low price. Click here for registration information. |
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| CDs: |
Audio conference CDs, including a PDF copy of the materials from the conference, are available for $175 + GST per conference ($75 + GST for registrants). Click here to order. |
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| REGISTRATION
INFORMATION: |
When you register,
you'll be given a toll-free number to dial at the time of the
session and an access code to join the call. For additional program and registration information,
call Lancaster House at 416-977-6618 or register now. |
